Privacy Policy of Hapna AI
This Privacy Policy describes how Hapna AI (https://hapna-ai.com) collects, uses, stores, and protects personal and business information from users. By accessing, registering, or using our platform and services, you agree to the practices outlined in this policy. Our goal is to ensure transparency, security, and responsible handling of data while delivering advanced AI-driven solutions.
Information We Collect
Hapna AI collects a variety of information to provide and enhance our services. This includes account information such as your name, email address, billing details, and company-related data required to manage subscriptions and access services. We also collect usage data, including login activity, interactions with our AI tools, and platform navigation patterns to optimize system performance. Communication data, including inquiries, messages, or requests sent to our support team, may be collected to improve service quality. Additionally, AI-generated content created or uploaded by users is processed to enhance model accuracy and system functionality. All information is collected solely to improve service delivery, ensure operational efficiency, and maintain a secure user experience.
How We Use Your Information
The information collected is used exclusively to provide, maintain, and improve Hapna AI’s services. Account and billing data are used to validate subscriptions and enable access to platform features. Usage data helps refine AI models, improve reconciliation, reporting, and operational automation, and enhance the reliability of outputs. Communication data allows us to respond to inquiries and provide technical support. Security-related data helps protect against unauthorized access, detect potential threats, and maintain compliance with applicable regulations. Hapna AI does not use your data for marketing, commercial purposes, or any activity unrelated to the services you have requested or agreed to receive.
Data Security
Hapna AI implements strict security measures to protect all user data. Personal and business information is stored on Firebase (Google) and Cloudflare servers, fully encrypted and protected by advanced security protocols. Access by the Hapna AI team to confidential data is strictly controlled and only possible with explicit user authorization. All processing of sensitive data is handled automatically by AI systems to ensure privacy and security at all times. Regular security audits, system updates, and monitoring are conducted to maintain the integrity and confidentiality of all stored information.
Data Retention
User information is retained only for as long as necessary to provide services or comply with legal obligations. Accounts that remain inactive or are not accessed for 180 consecutive days will be automatically deleted, including all personal and business information. Users can also request deletion of their account and all associated data at any time by contacting [email protected]. Data deletion includes backups and historical logs unless temporary retention is required by law. This ensures that inactive or unnecessary information does not remain stored in our systems, maintaining both privacy and operational efficiency.
No Cookies or Third-Party Applications
Hapna AI does not use cookies, tracking scripts, or third-party applications to collect or store user data. Our platform is designed to operate securely and privately without relying on external data collection mechanisms. Users can access services and utilize AI tools without sharing data with third-party providers, ensuring full control and confidentiality over their information.
No User Rights to Modify Data
Users do not have the ability to manually modify AI-generated outputs, system logs, or processed data stored within Hapna AI’s platform. All data is handled automatically by AI models and secure systems to guarantee integrity and prevent unauthorized alterations. Users may request the deletion of their account and associated information, but modification of stored or processed information is not permitted to ensure the accuracy and security of our services.
Changes to This Policy
Hapna AI reserves the right to update or modify this Privacy Policy at any time to reflect legal, operational, or technological changes. Any updates take effect immediately upon publication on https://hapna-ai.com. Continued use of the platform and services after such updates constitutes acceptance of the revised policy. Users are encouraged to review this document periodically to stay informed of any changes. For questions, concerns, or requests related to this Privacy Policy, users can contact us at [email protected].
By using Hapna AI’s services, you acknowledge and agree to the collection, processing, and use of your data as described in this Privacy Policy.